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Tony Hsieh Quotes

Biography

Tony Hsieh (December 12, 1973 – November 27, 2020) was an American entrepreneur and venture capitalist noted for his role as CEO of the online shoe and clothing retailer Zappos. From 2000 to 2020, he directed Zappos' growth, culminating in its acquisition by Amazon for $1.2 billion in 2009. Hsieh also co-founded LinkExchange, which he sold to Microsoft in 1998 for $265 million. more Tony Hsieh (December 12, 1973 – November 27, 2020) was an American entrepreneur and venture capitalist noted for his role as CEO of the online shoe and clothing retailer Zappos. From 2000 to 2020, he directed Zappos' growth, culminating in its acquisition by Amazon for $1.2 billion in 2009. Hsieh also co-founded LinkExchange, which he sold to Microsoft in 1998 for $265 million. His book, "Delivering Happiness," published in 2010, became a New York Times bestseller, sharing insights on customer service and corporate culture. Hsieh's innovative approaches to business and dedication to community development in downtown Las Vegas distinguished him as a pioneering figure in modern entrepreneurship. less

Popular Quotes

"Your culture is your brand"
Tags: Identity, Business, Culture, Reputation, Marketing
"Without conscious and deliberate effort, inertia always wins"
Tags: Motivation, Personal growth, Determination, Purpose, Focus
"Chase the vision, not the money; the money will end up following you"
Tags: Motivation, Inspiration, Success, Focus, Vision
"Don't play games that you don't understand, even if you see lots of other people making money from them"
Tags: Critical thinking, Decision making, Caution, Investment, Risk management
"Great things never came from comfort zones"
Tags: Motivation, Inspiration, Self-improvement, Success, Growth
"Pursue growth and learning"
Tags: Motivation, Self-improvement, Growth, Personal development, Learning
"The best way to build a brand for the long term is to consistently deliver a great product and customer service"
Tags: Consistency, Customer service, Customer satisfaction, Business success, Long-term strategy
"Your personal core values define who you are, and a company's core values ultimately define the company's character and brand"
Tags: Integrity, Character, Personal values, Corporate culture, Company culture
"Envision, create, and believe in your own universe, and the universe will form around you"
Tags: Personal growth, Mindset, Creativity, Positive thinking, Self-belief
"If you are not prepared to be wrong, you'll never come up with anything original"
Tags: Perseverance, Creativity, Personal development, Innovation, Growth mindset
"For individuals character is destiny For organizations culture is destiny"
Tags: Personal development, Leadership, Values, Character, Destiny
"I want to help build communities to support entrepreneurs and be a megaphone for them"
Tags: Innovation, Leadership, Support, Entrepreneurship, Collaboration
"Our belief is that if you get the culture right most of the other stuff like great customer service or building a great long-term brand or passionate employees and customers will happen on its own"
Tags: Culture, Customer service, Workplace culture, Business philosophy, Employee engagement
"Customer service shouldn't just be a department it should be the entire company"
Tags: Business strategy, Customer service, Customer focus, Customer experience, Company culture
"Whatever you’re thinking, think bigger"
Tags: Motivation, Inspiration, Self-improvement, Success, Mindset
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