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"Our belief is that if you get the culture right most of the other stuff like great customer service or building a great long-term brand or passionate employees and customers will happen on its own"

Translations

MORE QUOTES BY Tony Hsieh

“The best way to build a brand for the long term is to consistently deliver a great product...”

Tony Hsieh

“Your personal core values define who you are, and a company's core values ultimately defin...”

“Pursue growth and learning”

“Great things never came from comfort zones”

FEATURED QUOTES

“I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practic...”

“There’s two sorts of fear: one you embrace and one you should listen to and turn the other way”

“Begin to be now what you will be hereafter”

“Sometimes which choice you make is not as important as making a choice and committing to it.”

“A winner is a dreamer who never gives up”

“The most important quality for an investor is temperament, not intellect”

“When making a decision of minor importance, I have always found it advantageous to conside...”

“The universe buries strange jewels deep within us all, and then stands back to see if we c...”

“You have to remember something: Everybody pities the weak; jealousy you have to earn.”

“Be the person that when your feet touch the floor in the morning, the devil says, “Awe s...”