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Our belief is that if you get the culture right most of the other stuff like great customer service or building a great long-term brand or passionate employees and customers will happen on its own

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Translations

MORE QUOTES BY Tony Hsieh

“Your personal core values define who you are, and a company's core values ultimately defin...”

Tony Hsieh

“Without conscious and deliberate effort, inertia always wins”

“Chase the vision, not the money; the money will end up following you”

“Envision, create, and believe in your own universe, and the universe will form around you”

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“When making a decision of minor importance, I have always found it advantageous to conside...”

“The men I idolized built their bodies and became somebody – like Sylvester Stallone and ...”

“I have not failed. I've just found 10,000 ways that won't work.”

“It ain’t about how hard you hit. It’s about how hard you can get hit and keep moving forward”

“Happiness is when what you think, what you say, and what you do are in harmony.”

“Money and success don’t change people; they merely amplify what is already there.”

“The root of suffering is attachment.”

“His hands can’t hit what his eyes can't see.”

“Happiness is that state of consciousness which proceeds from the achievement of one's values”

“When your army has crossed the border, you should burn your boats and bridges, in order to...”