"我并不反对beta测试或调查。但是，作为产品或服务的拥有者，你必须理解客户，拥有一个愿景，热爱你的产品或服务。然后，beta测试和研究可以帮你发现你的盲点。卓越的客户体验始于此。"

Simplified Meaning:

When you're creating a product or service, it's really important that you deeply understand and care about what you're making and the people you're making it for. Think of it this way: imagine you're cooking a special meal for friends. You need to know what kind of food they like, have a recipe in mind, and really enjoy cooking. Once you have that, you can get their feedback on the meal to make it even better. For example, Steve Jobs at Apple had a strong vision and passion for creating products that people would love. He understood his customers and had a clear idea of what the product should be. After that, they used tests and feedback to fine-tune their products. This means that while surveys and testing are useful, they're most effective when you're already clear about your goals and genuinely care about delivering something valuable. If you follow this approach, you can make sure your customers will have a great experience with what you offer.