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I’m not against beta testing or surveys. But you, the product or service owner, must understand the customer, have a vision, and love the offering. Then, beta testing and research can help you find your blind spots. A remarkable customer experience starts

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Translations

MORE QUOTES BY Jeff Bezos

“Gravitation cannot be held responsible for people falling in love. How on earth can you ex...”

Jeff Bezos

“We need never be ashamed of our tears.”

“Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.”

“If I find 10,000 ways something won't work, I haven't failed. I am not discouraged, becaus...”

FEATURED QUOTES

“The answer, my friend, is blowing in the wind”

“Most decisions should probably be made with somewhere around 70% of the information you wi...”

“Sometimes it takes years for a person to become an overnight success”

“Tomorrow is promised to no one”

“We all know that light travels faster than sound. That's why certain people appear bright ...”

“An appeaser is one who feeds a crocodile, hoping it will eat him last.”

“We suffer more often in imagination than in reality”

“It's easy to stand in the crowd but it takes courage to stand alone.”

“There’s no reason to have a plan B because it distracts from plan A. ”

“Don’t waste your time chasing butterflies. Mend your garden, and the butterflies will come.”