“You can close more business with a kind word and a smile than with a hard-hitting pitch.”
— Dale Carnegie
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Simplified Meaning:
Being friendly and pleasant is often more effective than being overly forceful or aggressive. For example, imagine you are trying to sell cookies. If you smile and speak nicely to people, they are more likely to buy your cookies simply because they like you. They feel comfortable and positive around you, making them more willing to do business with you. On the other hand, if you keep pushing them and talking too aggressively about how great your cookies are, they might feel annoyed or pressured and choose not to buy anything. People generally prefer to deal with those who make them feel good and valued. So, in both business and everyday life, being kind and genuine can help you achieve better results and build stronger relationships.
Related tags
Business Communication Customer relations Influence Kindness Persuasion Positive attitude Sales Smile Soft skills
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