"あなたが期待以上の成果を上げると、人々はそれに気づき、印象を残します。"
— Gary Vaynerchuk
Simplified Meaning:
When you do more than what is expected of you, people tend to remember it, and it leaves a strong impression on them. Imagine if you are at work, and your boss asked you to finish a report by Friday. Instead of just finishing it on time, you add some extra research and complete it by Wednesday. Your boss will likely notice how early and thorough your work is, and this will make them think highly of you. This principle can be applied in various situations. For example, if you are in customer service and a customer asks for help, going the extra mile to solve their problem and adding a small, unexpected benefit will leave them feeling satisfied and loyal to your service. This positive impression has the power to open up new opportunities for you, like promotions or being trusted with important tasks. Essentially, consistently doing a bit more than requested can lead to new and better chances in your professional and personal life.