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Customersatisfaction Quotes

"We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent."

"Your most unhappy customers are your greatest source of learning."

"Any product that needs a manual to work is broken."

"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better."

"The best way to be successful in tech is to build something that people love so much they tell their friends."

"We don't focus on the optics of the next quarter; we focus on what is going to be good for customers."

"An employee is told that the customer is always right and, in fact, the customer is usually a moron and an asshole."

"We understand that and believe in failing early and iterating until we get it right. When this process works, it means our failures are relatively small in size (most experiments can start small), and when we hit on something that is really working for cus"

"There are many ways to center a business. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protectiv"

"Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight."

"Above all else, products spread when they're useful and they're usable"

"Always deliver more than expected"

"We don't build services to make money; we make money to build better services"

"Listening to the customers must become everyone's business."

"The best way to build a brand for the long term is to consistently deliver a great product and customer service"

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