"优秀的发明家和设计师深刻理解他们的顾客。他们花费巨大的精力培养这种直觉。他们研究并理解许多轶事,而不仅仅是你在调查中找到的平均值。他们与设计同生活。"
— Jeff Bezos
Simplified Meaning:
Good inventors and designers really get to know the people who will use their products. They put a lot of effort into developing a deep feeling for what their customers want and need. Instead of just looking at numbers and charts from surveys, they listen to lots of personal stories and experiences. For example, if someone is designing a new kitchen tool, they might spend time in people’s homes to see how they cook, what problems they face, and what makes things easier for them. By doing this, they get a better idea of how their product can be useful in everyday life. This approach helps them create something that truly meets people's needs and makes their lives better. If you want to follow this advice, try to talk directly to the people who will use your ideas, learn from their experiences, and see things from their perspective.